CCHS - Help Desk Portal

App Status 2

• Current GSuite App Status
• Veracross Status

FAQ 6

• My WiFi is not connecting
• My laptop will not turn on
• How can I get started with GoGuardian Teacher?
• Where is the maintenance request form?
• How do I reset my Google Password

View all 6

Passwords 1

• AD to Google Password Synchronization

Your account 0

Shipping FAQs 0

Student Policies 2

• Carmel Catholic High School Loaner Chromebook End User License Agreement
• Carmel Catholic High School Student Chromebook Computer Policy

Employee Polices 2

• Carmel Catholic High School Employee Password Policy
• Substitute Onboarding Process

Software 2

• Nutrikids Enterprise Manager Start of School Checklist
• Standard Point of Sale End of Year Instructions

Admissions & Enrollment 13

• Copy Admission Candidacy and Move Admissions Candidacy
• New School Year - Processes
• House Hold Profile Update in Event Registration
• Withdrawing a Future Student before the First Day of School
• Re-Enrolled student can't choose payment plan

View all 13

Athletics 0

General 7

• Medical Action Plans, Upload
• Naming of Schools and Churches and Managing their Duplicates
• 3rd Party customers with user created API's
• For opening Veracross email/contact links in Gmail by default
• Creating Google image links for Veracross

View all 7

Group Events and Calendar 7

• Calendar
• Can't Delete Resource Reservation
• Carmel Calendar Basics
• Event Visibility
• Field trip class attendance issue

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Summer School/Camps 11

• Summer School/Camp Procedures for Exception Processing
• Adding a new child to an existing family
• Moving a student from one section to another of the SAME course
• Procedures for manual enrolling and un-enrolling a student in summer school/camp
• Summer School GL Accounts

View all 11

Attendance 7

• Attendance Manual for Hybrid Learning
• Attendance Rules
• Attendance Special Cases
• CDN Attendance
• Detention Tracking Procedures

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Human Resoruces 5

• Covid Compliance
• Instructions to Add Emergency Contacts or Family Changes
• Manual Entering Time Off Requests
• PTO Approval Process
• PTO Request Process

Faculty 8

• End of semester Gradebook Steps
• Subscribing to Calendars in Veracross
• Course Verification
• Tracking your Carmel team(s) in your Veracross Portal
• How to unsubscribe to a calendar

View all 8

Parent & Student 5

• Parent Zoom Instructions for Parent/Teacher Conferences
• Parent/Teacher Conference Guidelines (VC)
• Subscribing to Calendars in Veracross
• Submit Student Attendance through the Parent Portal
• Email and SMS Preferences

Google Chat 2

• Google Chat New Users
• Install the Chat standalone app

Google Classroom 1

• Getting started with Google Classroom

Google Docs 1

• Getting started with Google Docs

Google Drive 1

• Getting started with Google Drive

Google Forms 5

• Google Forms Getting Starte
• How to customize Google Forms
• How to insert images in Google Forms
• Set up locked mode in Quizzes
• Using Google Forms for quizzes

Google Sheets 1

• Create a mail merge using Gmail and Google Sheets

Google Gmail 0

Google Calendar 1

• Create an appointment schedule

Google Takeout 1

• Getting Started With Google Takeout

Multi-Factor Authentication (MFA) 0

How To's 0

Documentation 1

• Student - Counselor Journey

Office 1

• Microsoft 365 Setup

Users 1

• Asset Essentials Login

Users 1

• Verkada Pass Setup