Issue #1: Parent cannot see one or more of their children on the registration site
Adding a new child to an existing family AND/OR updating grade/school info
Method #1 is new this year. It allows parents to add their own children to our system. You could copy these steps and email them to them. If they have trouble, you can revert back to Method #2 from last year.
Method #1
Tell the parent to go to portals.veracross.com/carmelhs to log into the Admissions Portal using the account they just created during Camp registration.
Once logged in, click on “Manage My Children” at the top, then click on the “Household” button near the top right.
To add their new child, click the green “+ Add Candidate” button. They will get a screen that looks like this to fill out:
